Frequently Asked Questions

    • For higher-value original artworks, payment via bank transfer is preferred.

    • Available options include: ACH transfer (U.S. domestic) Wire transfer Bank transfers help minimize transaction fees, reduce chargeback risk, and provide a more secure process for high-value purchases.

    • Payment via bank transfer or invoice is preferred for original artworks.

      • Credit card payment may still be available upon request.

    • Original artworks are shipped with signature confirmation upon delivery for security.

    • Tracking information will be provided once the artwork has shipped.

    • Delivery times may vary depending on location and carrier.

    • Free shipping within the continental United States.

    • Additional shipping fees apply to Alaska, Hawaii, and international destinations.

    • A signature may be required upon delivery for original artworks and high-value pieces.

    • This helps ensure the artwork arrives safely and is received directly by the collector.

    • Please make sure someone is available at the shipping address to sign.

    • If you prefer Hold at Location or Drop-Point Pickup, please include a note at checkout or contact us after purchase so arrangements can be made with the carrier(USPS, FedEx, or UPS).

    • All original artworks and commissioned pieces are final sale.

    • Due to the custom nature of the work, returns or exchanges are not accepted.

    • If your artwork arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.