Frequently Asked Questions
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For higher-value original artworks, payment via bank transfer is preferred.
Available options include: ACH transfer (U.S. domestic) Wire transfer Bank transfers help minimize transaction fees, reduce chargeback risk, and provide a more secure process for high-value purchases.
Payment via bank transfer or invoice is preferred for original artworks.
Credit card payment may still be available upon request.
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Original artworks are shipped with signature confirmation upon delivery for security.
Tracking information will be provided once the artwork has shipped.
Delivery times may vary depending on location and carrier.
Free shipping within the continental United States.
Additional shipping fees apply to Alaska, Hawaii, and international destinations.
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A signature may be required upon delivery for original artworks and high-value pieces.
This helps ensure the artwork arrives safely and is received directly by the collector.
Please make sure someone is available at the shipping address to sign.
If you prefer Hold at Location or Drop-Point Pickup, please include a note at checkout or contact us after purchase so arrangements can be made with the carrier(USPS, FedEx, or UPS).
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All original artworks and commissioned pieces are final sale.
Due to the custom nature of the work, returns or exchanges are not accepted.
If your artwork arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.